A Complaint Free World
 
    www. A Complaint Free World. Org
 
    


 
Purple Bracelets sent out thus far:
 

0

0

3,

6

0

0,

5

8

7

  

t

October 4, 2007   

 

"Order your Complaint Free bracelet...it could take many weeks for delivery but may
take longer because they're
very busy
.
 

And if it takes longer,
don't complain.
"

Oprah Winfrey
The Oprah Winfrey Show

Original Air Date: March 27, 2007

 

Volunteers Packing Bracelets

     

Since we began this program, we have been able to send out over 3.6 million bracelets worldwide.  For a small church, we are quite proud of what we have accomplished with only volunteers and donations.  The money received goes to pay for bracelets, postage and supplies and none of the money donated goes to this church or any person involved in this program.

 

When we began, it was our goal to give Complaint Free purple bracelets to anyone, anywhere, and not limit the number of bracelets we would send.  However, because of the enormity of the requests, and because of some challenges which have arisen, we have to make some changes to our program. 

 

 :: Why are things changing?

  :: Postage Increase - In May 2007, changes in the US Postal system rates led to a near doubling of our postage costs--the largest single cost we bear.

 

:: Redundant requests – Because it has taken longer for us to send the bracelets than we would like, some people have assumed we did not receive their initial request and have sent in multiple orders.  As a result, our database has a number of redundant requests.

Bracelets Being Mailed

 

:: Very large requests without any donation - We have had thousands of people request as many as 10,000, 25,000 and even 200,000 bracelets without providing a donation to offset the costs.

 

:: Bogus Requests - We have had several people order large quantities of bracelets as a “joke” to, as one requestor said, “See if you are stupid enough to send them.” As a result, we are getting some large shipments returned.  Even though we now have the bracelets back and can repackage and send them, we have lost the money spent on postage.

 

:: Our Naïveté - Several requests for bracelets, which we have sent out for free, have ended up being sold on Ebay or by groups and individuals to raise money for their own purposes.

 

 :: What are the changes?

:: 1- 3 Free Bracelets - We will still provide bracelets at no cost to those who can’t afford them but are going to limit the number of free bracelets to a maximum of 3 per person.  These will be sent out as fast as we can but we make no promises as to how quickly that might be.

 

:: Purchase Option, More than 3 Bracelets – We have contracted with an outside firm to help us process, pack, and ship the bracelets.  We now require that requests of more than 3 bracelets be purchased in advance of shipping in multiples of 5 (e.g.: 5, 10, 15, 20, etc).  We should be able to turn these around in 3-5 weeks or less.

 

 :: Schools, Hospitals, Prisons, Churches, Drug Rehabs and other non-profits – We will continue to provide a reasonable number of bracelets to these groups at no charge although donations are appreciated to offset costs.

  
 

:: What if I made a donation already?

 

We appreciate your donation and are willing to ship you a reasonable number of purple bracelets.  If you have made a donation, click >>here<< and send us an email to confirm you still want the bracelets you requested.

 

 

Thank you for being part of this program that is changing our world one life at a time. 
And thank you for your patience and understanding.

 

A Complaint Free World TM
"Complaint Free" and "A Complaint Free World" area trademarks of Lamplighter, Inc.  All Rights Reserved.